Help Centre

ARR99 FAQ – Answers to Your Gaming Questions

Everything you need to know about your ARR99 account — deposits in PKR, withdrawals, Fish Games, sports betting on PSL and cricket, VIP rewards, and the mobile app. If you can't find what you're looking for, browse the categories below.

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Account & Login

Registration, login issues, password reset, account verification, and how to update your personal details safely.

Deposits & Withdrawals

How to deposit in PKR using JazzCash, Easypaisa, Raast, bank transfer and cards. Minimum amounts, processing times, and withdrawal steps.

Games & Fish Games

How Fish Games work, how to access the full Game Lobby, live casino rules, and what to do if a game freezes mid-round.

Sports & Cricket Betting

Placing bets on PSL, T20 internationals, football and Esports. In-play betting, odds format, and how winnings are calculated.

VIP & Bonuses

How to earn VIP points, tier benefits, bonus wagering requirements, cashback schedules, and how to claim promotional offers.

App & Technical Help

Downloading and installing the ARR99 app, supported devices, app update process, and fixing common technical issues on mobile.

All Account Payments Games Betting VIP App

Account & Login

Creating your ARR99 account takes just a couple of minutes. Head over to the Register page, fill in your mobile number and a secure password, and follow the on-screen steps to complete verification. Once your account is active, you can log in, make a deposit in PKR and start playing right away. You must be 18 years or older to register.

On the Login page, tap "Forgot your password?" and enter the mobile number registered with your account. You will receive a reset code via SMS. Enter the code, choose a new password, and you're back in. If you are not receiving the SMS, make sure you are entering the correct number and that your phone has a signal. Still stuck? Contact support through the details shown after login.

Accounts are temporarily locked after several consecutive failed login attempts — this is a security feature to protect your balance. Wait five to ten minutes and try again with the correct credentials. If the account remains locked, use the password reset option or reach out to the support team. Do not share your login details with anyone else.

No — each player is allowed one account only. Duplicate accounts are against ARR99's Terms and Conditions and may result in both accounts being suspended. If you believe you have accidentally created a second account, contact support straight away to have the duplicate removed before it causes any issues with your balance or bonuses.

Deposits & Withdrawals

Log in and go to the Deposit page. Choose your preferred payment method — JazzCash, Easypaisa, Raast, bank transfer, debit/credit card, or another supported mobile wallet — enter the amount in PKR, and confirm. Most deposits reflect in your account within a few seconds to a few minutes depending on the method used.

Minimum deposit amounts vary by payment method. Generally, JazzCash and Easypaisa deposits start from a low PKR threshold so you can top up even a small amount to try out a game. The exact minimums are displayed on the Deposit page when you select your preferred method. There is no maximum set for standard deposits, though very large transactions may require additional verification.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours. Bank transfers and Raast withdrawals typically take one to two business days depending on your bank. Withdrawal requests submitted during peak hours or weekends may take slightly longer. Your account balance will reflect the deduction immediately once a withdrawal request is confirmed.

In most cases, deposits appear within a minute or two. If your balance has not updated after five minutes, first check your JazzCash or Easypaisa transaction history to confirm the payment actually went through on your end. If the payment was deducted from your mobile wallet but has not appeared on ARR99, take a screenshot of the transaction receipt and contact support with the reference number. Do not make a second payment until the first one is resolved.

Games & Fish Games

Fish Games are arcade-style shooting games where you use virtual cannons to catch fish and sea creatures, each worth different point values. You bet in PKR by choosing your cannon power level, and payouts are based on the fish you catch during a round. They are easy to pick up, visually engaging, and available around the clock in the Fish Games section. Some Fish Games also include special jackpot bosses that pay out large prizes when defeated.

If a game disconnects due to an internet issue on your side, the round result is recorded on ARR99's servers. When you log back in, the outcome — whether a win or a loss — will already have been settled. If the disconnection was caused by a platform issue rather than your connection, the round is typically voided and your stake returned. Check your transaction history after reconnecting to confirm the outcome.

Yes, all live casino tables on ARR99 are fully optimised for mobile browsers and the dedicated app. You can join a live baccarat, roulette or blackjack table directly from your phone without any loss in video quality. For the best experience on mobile, use a stable Wi-Fi or 4G connection. Download the app from the Download page for a smoother, faster live casino experience.

Sports & Cricket Betting

Absolutely. ARR99's Bet section covers Pakistan Super League (PSL) fixtures, T20 internationals, ODIs, test series and other major cricket tournaments. You can place pre-match bets ahead of the toss or jump into in-play markets while a match is live. Football and Esports (CS2, Mobile Legends, Valorant) are also available. All bets are settled in PKR.

ARR99 displays odds in decimal format by default, which is straightforward to read — multiply your stake by the odds to get your total return. For example, a stake of PKR 1,000 at odds of 2.50 returns PKR 2,500 (including your original stake). Odds update in real time as a match progresses, reflecting the current state of play, wickets fallen, run rate and other factors.

If a match is abandoned, cancelled, or does not meet the minimum overs required to constitute a valid result, all open bets on that match are typically voided and stakes are returned to your account balance. In-play bets placed before the interruption are settled based on the result at the time of abandonment if sufficient play has occurred, in line with ARR99's standard betting rules.

VIP & Bonuses

Every time you play a game or place a bet on ARR99, you earn VIP points automatically. As your points accumulate, you move up through VIP tiers. Higher tiers unlock better cashback percentages, faster withdrawal processing, exclusive reload bonuses, and dedicated account support. Visit the VIP page for a full breakdown of each tier and what it offers.

Wagering requirements mean you need to play through the bonus amount a certain number of times before the funds can be withdrawn. For example, a bonus with a 20x wagering requirement means you must wager the bonus amount 20 times in total. The specific wagering requirement for each promotion is clearly stated in its terms. Always read the bonus conditions before claiming so you know exactly what is required.

Some bonuses are applied automatically on deposit, while others require you to opt in first. If you completed the required action (such as making a qualifying deposit) but the bonus has not appeared within fifteen minutes, check that you met all the eligibility conditions listed in the promotion terms. If everything looks correct, contact ARR99 support with the deposit reference number and the name of the promotion.

App & Technical Help

Visit the Download page on ARR99 and follow the instructions for your device. The app is available as a direct APK download for Android. For iOS users, the mobile browser version is fully optimised and works like an app when saved to your home screen. Make sure to enable "Install from unknown sources" in your Android settings if prompted during APK installation.

First, check that you are using the latest version of the app — an outdated version is the most common cause of performance issues. Uninstall and reinstall using the latest APK from the Download page. Also clear the app cache from your phone's settings. If the issue continues, try switching between Wi-Fi and mobile data to rule out a connectivity problem. Devices running Android 8 or above generally have the best experience.

ARR99 uses encrypted connections (HTTPS/SSL) across the entire platform to protect data in transit. Payment transactions are handled through trusted local payment gateways. ARR99 does not store your JazzCash PIN, Easypaisa credentials, or banking passwords — those are entered directly on your bank or wallet's own interface. For your own security, never share your ARR99 login password with anyone, and avoid logging in on public or shared devices.

Quick Links

Create Free Account Login to ARR99 Make a Deposit Download the App

Supported Payments

JazzCash Easypaisa Raast Bank Transfer Cards Mobile Wallets

All deposits and withdrawals processed in PKR. Processing times vary by method.

Live on ARR99

  • PSL 2026 live in-play betting
  • T20 & ODI international cricket markets
  • Fish Games jackpot rounds 24/7
  • Live Casino — baccarat, roulette, blackjack
  • Esports: CS2, Mobile Legends, Valorant

Responsible Gaming

ARR99 is for adults aged 18 and above. Set a personal budget before you play and stick to it. Use time limits to manage your sessions. If gaming stops being fun, take a break.

Responsible Gaming Guide

Still Have Questions About ARR99?

The FAQ above covers the topics that come up most often, but every player's situation is a bit different. If your question is not answered here, the best place to start is your account dashboard — most account-related information, including your deposit history, active bonuses, and VIP points balance, is visible there once you log in.

For anything related to a specific transaction, always keep your payment reference numbers handy. Whether it is a JazzCash transaction ID, an Easypaisa receipt, or a Raast payment confirmation, that reference is the fastest way for any support query to be resolved. Screenshots of your mobile wallet history are also useful to have ready.

Tips for a Smoother ARR99 Experience

A few small habits make a big difference when playing on ARR99 regularly. Keep your app updated — new versions often fix connection bugs and improve game load speeds. Use a strong, unique password for your ARR99 account and change it every few months. When depositing, always double-check the account or wallet number you are sending to. And if you are trying out a new game for the first time, start at a lower stake to get a feel for how it works before increasing your bets.

Cricket fans should check the Bet section before major PSL match days, as odds go live well in advance and early odds often represent better value. In-play betting markets open as soon as the toss is announced, so keep the app handy during match time if you like betting while the action is unfolding.

Finally, keep an eye on the promotions section of your account after each deposit. ARR99 runs regular reload bonuses and seasonal offers around major cricket events, and these are only available for a limited time. Claiming them promptly — and understanding the wagering conditions before you claim — helps you get the most out of your balance.

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