Player Wellbeing

Responsible Gaming — Stay in Control on arr99

Gaming on arr99 should be enjoyable — something you do for entertainment when you have the time and budget for it. This page covers the tools arr99 provides to help you play responsibly, how to recognise when gaming is becoming a problem, and what steps to take if you need to take a break or set limits on your account.

arr99 is for adults aged 18 and above only. Gaming is entertainment — it is not a way to earn income or solve financial problems. Always play within a budget you can genuinely afford to spend.

arr99 Responsible Gaming Tools

Every arr99 account comes with these tools built in. You can access and adjust them from your account settings at any time.

Deposit Limits
Set a daily, weekly or monthly PKR deposit cap on your account. Once the limit is reached, no further deposits are accepted until the period resets. You can lower a limit at any time — increasing it requires a short cooling-off period to prevent impulsive decisions.
Session Time Reminders
Set a reminder that notifies you after a chosen amount of continuous play time — for example, 30 minutes or 1 hour. It is easy to lose track of time when you are watching a PSL match live or playing fish games. These reminders help you stay aware of how long you have been active.
Cooling-Off Periods
Take a short break from arr99 for 24 hours, 7 days or 30 days. During a cooling-off period, your account is temporarily suspended and you cannot log in, deposit or place bets. Your account and balance are preserved and you can return when the period ends.
Self-Exclusion
Self-exclusion is a longer-term account block that you can set for a minimum of 6 months. Once active, it cannot be reversed for the duration of the exclusion, even if you contact support and request reinstatement. This tool is for players who feel they need a firm boundary.
Reality Checks
Access a full summary of your gaming activity at any time — total deposited in PKR, total wagered, net result and session history. Seeing the numbers clearly helps you make informed decisions about whether to continue playing or take a break.
Support Access
If you are concerned about your gaming — or someone else's — you can contact arr99 support at any time. The support team can help you activate any of the above tools immediately, without delay, and without judgement.

Understanding Responsible Gaming

Gaming Should Always Be a Choice

Responsible gaming means making a conscious, informed decision to spend a portion of your entertainment budget on games or sports betting — and being able to stop when you want to, not when you have to. arr99 is built around this principle. Whether you are following a T20 cricket match on the arr99 bet section, playing fish games in the game lobby or exploring live casino options, the experience is designed to be enjoyable, not compulsive.

The reality is that gambling involves real PKR and real risk. You will not always win, and the odds on any game or bet are structured so that the platform covers its costs over the long run. This is standard across all gaming platforms globally — it is not hidden, and arr99 does not pretend otherwise. What this means practically is that gaming should never be used as a way to earn income, recover money you have lost, or relieve stress and financial pressure. If you find yourself thinking about gaming in those terms, it is a sign worth paying attention to.

Set a Budget Before You Play

The single most effective responsible gaming habit is deciding on your budget before you open the app or website — not during a session. A gaming budget is the amount of money you are genuinely comfortable spending for entertainment, with no expectation of getting it back. Think of it the same way you would a cinema ticket, a PSL match day ticket or a meal out. Once the budget is gone, the session ends.

Use arr99's deposit limit feature to enforce this automatically. If you set a weekly deposit limit of PKR 1,000, you cannot exceed it regardless of how you feel mid-session. This is more reliable than willpower alone, and it removes the temptation to "just top up one more time" after a losing run.

Simple Budget Planning Guide
Monthly Entertainment Budget
100%
Maximum Recommended for Gaming
20% max
Bills, Food & Essential Expenses
70%+ first
Savings & Emergency Fund
before gaming

This is a general guide only. Gaming should come from discretionary entertainment funds — never from money earmarked for essentials.

Manage Your Time as Well as Your Money

Spending too much time gaming can affect sleep, work, family time and overall wellbeing — even if you are keeping within a financial budget. Set a time limit for each session before you start. Use arr99's session reminder feature so the platform notifies you when the time is up. When the reminder appears, seriously consider whether you want to continue — that pause is intentional.

Avoid gaming late at night or during times when you are tired, stressed or upset. Decision-making is worse when you are emotionally heightened, and losses tend to feel heavier in those moments, which can lead to chasing behaviour — placing bigger bets to try to recover quickly. This rarely ends well.

Never Chase Losses

Chasing losses is one of the most common patterns in problem gambling. It happens when you lose and immediately increase your next bet to try to recover the lost amount. The logic feels sound in the moment — "I just need one good result" — but it compounds losses quickly and escalates the session beyond its original budget. If you catch yourself thinking about a loss while placing the next bet, that is the moment to step back. Close the app, take a break and come back another day.

Losses in gaming are permanent — they are the cost of the entertainment, like any other spent amount. Chasing a loss is not a strategy. It is a reaction. arr99's cooling-off period tool is specifically designed for moments like this. You can activate it instantly from your account settings.

Gaming and Your Relationships

If gaming on arr99 is causing arguments with family, affecting your performance at work or study, or becoming something you hide from people close to you — these are important signals. Gaming should add to your life, not take from it. Having an honest conversation with someone you trust about how much time and money you are spending is one of the most effective steps you can take. Often, the act of saying it out loud clarifies whether things have drifted too far.

If a family member raises a concern, take it seriously. People around you often notice patterns before you do. arr99 support can help you activate account restrictions immediately if you or someone close to you feels it is necessary.

Warning Signs to Watch For
Spending Beyond Your Budget
Depositing more than you planned, borrowing money to play, or using funds meant for bills.
Chasing Losses Repeatedly
Increasing bet sizes or session length to recover previous losses rather than accepting them.
Hiding Your Gaming
Being secretive about time spent or money deposited on arr99 from family or friends.
Gaming to Escape Problems
Using gaming as a way to avoid stress, anxiety, boredom or difficult personal situations.
Losing Track of Time Regularly
Sessions that frequently run much longer than intended, affecting sleep or daily responsibilities.
Difficulty Stopping
Feeling unable to stop even when you want to, or returning to gaming shortly after deciding to quit.

If you recognise three or more of these signs in your own behaviour, please use arr99's self-exclusion tool or contact support immediately. Taking action early is always easier than waiting.

Quick Self-Check

Answer honestly — this is for your own awareness only.

In the last month, did gaming affect your ability to cover essential expenses?
No — I kept gaming within my entertainment budget
Sometimes — I dipped into other funds once or twice
Yes — gaming affected my ability to pay for essentials

If your honest answer is the third option, please consider activating a deposit limit or self-exclusion on your arr99 account today.


How to Activate Responsible Gaming Tools on arr99

All tools are available directly from your arr99 account. Here is how to use them.

1
Log In to arr99
Open the arr99 app or visit arr99.app and log in to your account with your registered mobile number or email.
2
Go to Account Settings
Tap your profile icon or go to the Account section. Look for the "Responsible Gaming" or "Player Protection" menu.
3
Choose Your Tool
Select from deposit limits, session reminders, cooling-off periods or self-exclusion. Each tool has a clear description and options to set it up.
4
Confirm the Setting
Confirm your chosen limit or exclusion period. Changes that restrict your account take effect immediately. Increases have a cooling-off delay.

Need help activating a tool? Contact arr99 support at [email protected] and the team will assist you in setting up any responsible gaming feature on your account without delay.


Responsible Gaming FAQs

No. Self-exclusion on arr99 is irreversible for the full duration you selected — a minimum of 6 months. This is intentional. If arr99 allowed players to reverse self-exclusion on request, it would undermine the purpose of the tool entirely. After the exclusion period expires, you may contact support to discuss reactivation, and a further review period applies before any account is reopened.

Deposit limits that reduce your current cap take effect immediately. If you want to lower your weekly PKR limit from PKR 5,000 to PKR 1,000, that change is active as soon as you confirm it. Increases, on the other hand, do not apply straight away — a cooling-off period of at least 7 days applies before a higher limit becomes active, giving you time to reconsider.

Your account balance is preserved during a cooling-off period. You cannot log in, deposit or bet while the period is active, but your funds are safe. When the cooling-off period ends and your account is reactivated, your balance will be exactly as it was when you initiated the break.

No. arr99 is strictly for adults aged 18 and above. Registering on arr99 requires confirmation that you are 18 or older, and arr99 may request identity verification documents at any time. If arr99 identifies an underage user, the account is closed immediately. Parents and guardians should use parental control software on shared devices to prevent minors from accessing gaming platforms.

Yes. If you decide you no longer want to use arr99, you can contact support to request permanent account closure. Any remaining balance will be processed for withdrawal via your registered payment method — JazzCash, Easypaisa, Raast or Bank Transfer — before the account is closed. Permanent closure is different from self-exclusion; it means you will need to create a new account if you ever wish to use arr99 again in the future.

If you are concerned about a family member or friend's gaming behaviour — they are spending more than they can afford, hiding their activity, or gaming is affecting their daily life — the most helpful thing you can do is have an open, non-judgmental conversation with them about what you have observed. Encourage them to use arr99's account tools and to seek professional support if needed. You can also contact arr99 support to discuss the situation, though account actions can only be taken at the account holder's request.

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Ready to Play Responsibly on arr99?

Create your arr99 account, set your deposit limits before your first session, and enjoy cricket betting on PSL and T20 matches, fish games, live casino and more — all in PKR with full responsible gaming tools active from day one.

18+

Gaming involves financial risk. Always play within your means. If gaming stops being fun, use the responsible gaming tools in your account or contact [email protected].